At Vanillator.com, we want to make your shopping experience as seamless as possible. This includes the process of shipping your chosen products to you. Here are the details of our shipping policy.
1. Shipping for Samples
For sample orders, we use air freight door-to-door services. Once your order is processed, we aim to dispatch your sample as quickly as possible. Your order will be delivered directly to the shipping address you provide during checkout.
2. Shipping for Trial and Larger Orders
For trial and larger order quantities (including LCL, 20″FCL, 40″FCL etc.), we offer various shipping terms based on the buyer’s request. We can operate on EXW (Ex Works), FOB (Free on Board), and CIF (Cost, Insurance, and Freight) terms. The choice of shipping terms will affect the cost and responsibilities related to the delivery of goods. Please specify your preferred shipping terms when placing an order.
3. Shipping Timeframes
The estimated delivery date depends on the shipping terms and the destination of the delivery. We will provide an estimated delivery date once your order is processed.
4. Shipping Costs
Shipping costs will be calculated during the checkout process and are dependent on the shipping terms selected and the destination of the package.
5. Customs, Duties, and Taxes
Please be aware that Vanillator.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Contact Us
If you have any questions about your order or our Shipping Policy, please contact us at our Contact Page: https://vanillator.com/contact/
Thank you for choosing Vanillator.com, your trusted supplier of Indonesian vanilla beans.